taurus Privacy Policy

This page describes what data we collect when you use taurus and how we keep that information protected. We at taurus collect personal information to verify your identity, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, comply with anti-money-laundering regulations, and provide customer support.

Our privacy practices are designed to protect your account from fraud and unauthorized access while allowing us to operate our platform legally. We do not sell your personal data to advertisers or data brokers. We share information only with payment processors, compliance partners, and service providers necessary to run taurus. This policy explains each category of data we collect, how long we retain it, and what rights you have.

By using taurus, you consent to the data practices described here. If you have questions about how we handle your information, contact our support team.

What Data We Collect on taurus

When you register on taurus, we collect your full name, email address, phone number, date of birth, and residential address. These are required to verify your identity and comply with anti-money-laundering regulations. We also collect identity document images—a government-issued photo ID and proof of address—which our verification team reviews to confirm your identity.

Once your account is active, we collect transaction data: every deposit amount, payment method used, withdrawal request, and game wager. We track which games you play, how often you play, and your account balance and loyalty tier status. We also collect your login history, IP address, device type, and browser information to detect fraud and unauthorized access.

How We Use Your Data

We use your personal information to operate taurus safely and lawfully. Our primary uses are:

• Account verification: We verify your identity to prevent fraud and money laundering
• Payment processing: We send your deposit and withdrawal instructions to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet processors
• Regulatory compliance: We report suspicious activity to financial authorities as required by law
• Customer support: We use your contact details to respond to your account questions
• Fraud detection: We track login patterns and account activity to identify unauthorized access
• Promotional communications: We may email you about seasonal campaigns, bonus offers, and Liga 1, Piala Indonesia, or Piala AFF tournament promotions

We do not use your data to build advertising profiles or sell your information to third parties for marketing purposes.

Third Parties and Data Sharing

We share your data with payment processors—the companies that operate mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment—to execute your deposits and withdrawals. These processors are bound by confidentiality agreements and process data only to complete your transactions.

We also share limited data with compliance partners and financial-crime investigators when required by law. If you are located in Jakarta, Surabaya, Bandung, Medan, or Semarang, local authorities may request your data as part of regulatory oversight. We do not disclose your data to authorities without legal process except where immediate disclosure is required to prevent harm.

Payment processors

We share transaction data with payment providers to process deposits and withdrawals

Compliance partners

We may share limited data with fraud-detection and AML-screening services

Legal authorities

We comply with law-enforcement requests and regulatory investigations

Customer support vendors

We may use third-party support platforms to respond to your emails and chat messages

Data Retention on taurus

We retain your personal data for as long as your taurus account is active. After you close your account, we keep financial transaction records for seven years to comply with anti-money-laundering regulations and tax reporting obligations. Identity documents and verification records are retained for five years. Account communications and support tickets are retained for three years.

If you request account closure, we flag your account as closed but retain your data in encrypted, archived storage. We do not delete data from active backup systems immediately; archived data may remain in backups for additional time before being securely destroyed.

Cookies and Tracking on taurus

We use cookies to maintain your login session, remember your preferences, and track page activity so we can improve our platform. Session cookies expire when you log out. Preference cookies—such as your chosen language or preferred payment method—persist for up to one year.

We do not use cookies to track you across other websites. Our analytics tools collect aggregate data on how many members visit each page and which games are most popular, but this data is anonymized and does not identify individual users.

Data Security on taurus

We protect your data using encryption (SSL/TLS for data in transit, AES-256 for data at rest), secure servers, and access controls. Your password is hashed with a cryptographic algorithm and is never stored in plain text. Our servers are monitored 24/7 for intrusion attempts.

We require two-factor authentication on all accounts. When you log in from a new device, we send a verification code to your registered email or phone. You must enter this code to access your account. If we detect unusual login activity, we may temporarily lock your account and require you to verify your identity.

Your Rights and Data Access

You have the right to access your personal data stored on taurus. You can view, download, or request a copy of your account information, transaction history, and identity documents through your account dashboard. You may also request that we correct inaccurate data or update your personal details.

You have the right to request deletion of your account and associated data, subject to legal retention obligations. We cannot delete financial records required for anti-money-laundering compliance, but we can remove non-regulatory data upon request. Submit data deletion requests through your account settings or by contacting our support team.

International Data Transfer

Our servers may be located outside your jurisdiction. When you use taurus, your data may be transferred to and stored in countries with different data-protection laws than your own. By using taurus, you consent to this international transfer. We apply the same security and privacy protections regardless of server location.

Marketing Communications

We send promotional emails about seasonal campaigns, bonus offers, and special promotions during high-engagement periods such as Idul Fitri, Idul Adha, Imlek, and Nyepi holidays. We also email about major sporting events like Liga 1, Piala Indonesia, and Piala AFF tournaments.

You may opt out of promotional emails by clicking the "unsubscribe" link in any email or by updating your notification preferences in your account settings. Opting out of promotional emails does not affect transactional emails (deposit confirmations, withdrawal notifications, account alerts).

Policy Changes

We may update this privacy policy from time to time. We will notify you of material changes via email or by posting a notice on taurus at least 30 days before the change takes effect. Your continued use of taurus after the update means you accept the new policy. If you do not agree with the changes, you may close your account.

Contact Us About Your Data

If you have questions about how we collect, use, or protect your data on taurus, contact our support team via email or live chat. We will respond to data-access requests and privacy inquiries within five business days. You may also request a copy of this policy or ask for clarification on any privacy practice described here.